Policies

Refund and Return Policy

All sales are final.

Because perfume is a personal care product, we do not accept returns, refunds, or exchanges once an order has been delivered, opened or unopened. This protects every customer, so every bottle you receive is new and untouched.

Damaged or wrong items

If your order arrives damaged, leaking, or you receive the wrong scent, contact us within 48 hours of delivery with a photo of the bottle and the outer box. After we confirm it, we will replace the item at no cost. We do not offer cash refunds for replacements.

Cancellations

You can cancel your order for free before it ships. Once an order has shipped, it cannot be cancelled.

Refused deliveries

Orders are paid in cash on delivery. If an order is refused at the door without a valid reason, we may decline future cash on delivery orders from the same phone number or address.